Refund Policy

We want to ensure that you are completely satisfied with our hosting services. If, for any reason, you are not satisfied with your purchase, we offer a refund policy as follows:

Money-Back Guarantee: We provide a 30-day money-back guarantee for all new hosting accounts. If you are not satisfied with our services within the first 30 days of your purchase, you may request a refund. Eligibility: To be eligible for a refund, you must meet the following criteria:

• The refund request must be made within 30 days of the initial purchase date.
• Your hosting account must be in good standing with no violations of our terms of service.
• The refund applies to hosting fees only and does not include domain registration fees, SSL certificate fees, or any additional services or products.

Refund Process:
To request a refund, please contact our customer support team via email or support ticket. Provide us with your account details and a reason for the refund request. We will review your request and process the refund within a reasonable timeframe.

Exclusions:
The following situations are not eligible for a refund:

• If your hosting account has violated our terms of service or acceptable use policy.
• If you have previously received a refund for the same hosting account.
• If the refund request is made after the initial 30-day period.

Prorated Refunds:
If you cancel your hosting account after the 30-day money-back guarantee period, you will not be eligible for a full refund. In such cases, we may provide prorated refunds based on the remaining unused portion of your hosting plan.

Please note that this refund policy applies only to hosting services and does not cover other products or services offered by our company. Additionally, refunds will be issued using the original payment method used for the purchase.

If you have any questions or need further assistance regarding our refund policy, please don't hesitate to contact our customer support team.